Privacy Policy

Privacy Policy

Last updated: [add date]

Storytelling Matters (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.storytellingmatters.co.uk.

1. Information We Collect

We may collect and process the following information:

a) Information you provide to us

You may give us personal information when you:

  • Sign up for our newsletter
  • Download free resources
  • Register for workshops, courses, or events
  • Contact us via forms or email

This may include:

  • Your name
  • Email address
  • Any information you choose to share in a message

b) Information collected automatically

When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Pages you visit and how you use the site

This information helps us understand how visitors use our website and improve it.

2. How We Use Your Information

We use your information to:

  • Provide you with resources, updates, or services you’ve requested
  • Send newsletters or emails (only if you’ve opted in)
  • Respond to enquiries
  • Improve our website and offerings
  • Comply with legal obligations

We will never sell your data.

3. Email Marketing

If you sign up for our mailing list, we may send you emails about:

  • Storytelling tips and insights
  • Workshops, courses, or events
  • News related to Storytelling Matters

You can unsubscribe at any time by clicking the link in any email.

4. Cookies

We may use cookies to:

  • Understand how visitors use our site
  • Improve performance and user experience

You can choose to disable cookies through your browser settings.

5. Sharing Your Information

We only share your data when necessary, for example:

  • With trusted service providers (such as email marketing platforms or website hosting services)
  • Where required by law

All third parties are required to keep your information secure and confidential.

6. Data Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. Your data is stored securely and only accessed when necessary.

7. How Long We Keep Your Data

We keep your personal data only for as long as necessary:

  • To provide the services you requested
  • To meet legal or accounting requirements

You can ask us to delete your data at any time.

8. Your Rights

Under data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how we use your data, please contact:

Storytelling Matters
Email: charlotte@storytellingmatters.co.uk